I knew right away during my first meeting with Jay Mann that Amada Senior Care would be the best fit for our home health care. Jay never made me feel rushed as he explained the programs and services they offered. He answered all of my questions and concerns with understanding, knowledge and compassion. It is impossible to describe the impact that Jay and his team of caregivers made on both me and my husband. They truly understand the importance of the job that care providers do and we couldn't have wished for a better team. I would like to mention the four caregivers that took such wonderful care of my husband, Jesse, Annette, Zhane and Tonya, and at the same time helped me by going over daily care plans, tips that I could use when I was alone, and always being so dependable and supportive. I noticed how these caregivers took their time to explain to my husband what they were going to do and that was important to both of us - they truly have the heart as well as skills for this difficult job.
Not all caregivers are good, as we learned through various agencies. However, Amada sent us JULIA J. who was the most attentive, loving "angel" we could ever have hoped for. Working with Amada to fine-tune our changing needs was a pleasure. They were immediately responsive to whatever we needed, even at short notice. There were never any "billing surprises" and we were immediately notified if upcoming hours would fall into extra charges for holidays (Memorial Day, Mother's Day). This is a far more professional company than many others in our area, and Jay Mann is easy to work with and always attentive to his clients. I also appreciated Jay's initial intake interview in my mother's home prior to services. It offered us all an opportunity to find the right fit for care. This is a very professional company and highly recommended.
I can't say enough about the experience we had with Amada. The interview at the beginning included my mother in law which was so helpful in finding the right fit for her care. Julia was excellent and went above and beyond what was expected of her. The team was responsive to our needs. As a physician this company far surpasses others in the area. Would recommend them to my patients and their families without hesitation.
I would highly recommend Amanda to others seeking assistance . As stated in my review title , I feel this accurately describes my experience . When I had concerns or questions they were promptly addressed . I was pleased that there was, overall , consistency in staffing . This made things much easier for me not having to explain things again , but more importantly , it made her more comfortable seeing a familiar face . Jay , thank you for your commitment as we walked through this difficult journey . For picking the staff that would meet our needs . I am truly blessed and grateful to each of them .
Very helpful and friendly people. They were always giving advice and be answering questions during this difficult time. I know they tried to help my Mother the best they could during this difficult time.
My mom has progressing dementia and we were going through a very difficult transition to assisted living - memory care. Amada management met with me, was extremely patient and offered valuable guidance and reassurance. They cared about my mom's situation and background and also about our family. Amada worked with my schedule needs and frequent adjustments, management actually stayed with the nitial caregiver and my mom for a good interval on the first day, to insure a good understanding of mom's circumstance and needs. The caregivers were experienced and often comforted and advised me (as they were experienced with dementia clients) as I dealt with the challenges and emotions helping mom through the transition period - which often caused her to be agitated and resist assistance which she needed. I was able to have peace of mind, knowing she was safe and well cared for, so that I could manage other aspects of my own family and personal life and have some time to visit my own children and care for myself. Amada management frequently checked in and was receptive to feedback and making adjustments. They truly cared and even after we no longer needed the AMADA full time care, continued to check in and even visit Mom. I was impressed with the experience and dedication and will definitely utilize AMADA in the future. Although mom is now settling into an AL facility, I know there will be times when I will need the extra help for hospital stays, when I am out of town, or whenever Mom may need extra attention and care.
My experience with Amada was a good one even after my mother no longer needed their care, they were still willing to assist with advice. I would recommend them highly.
I used Amada for a very dear friend of mine . She was very difficult case she a mental illness and under hospice care the care givers at Amada was outstanding they stayed when no other caregiver company would . They work with you Jay Mann always kept in touch with me and was always a phone call away 24 hours a day .I worked with there caregivers and Brittany hands down was my favorite she put up with a lot always went above and beyond her job to the very end . I very thankful I found them and to this day I keep in touch with Jay sincerely Dawn Manners
Our representative listened to our needs, acted quickly to come up with a plan & delivered a product that satisfied our need.