I am very pleased to relate my experience with AMADA Senior Care in assisting me in finding a really outstanding senior living retirement community. In late 2016, following foot surgery, it became clear to me that, due to my COPD disorder and my physical limitations from the sur-gery and pre-existing back problems, it was inadvisable me to continue to live in my three-story townhouse. I decided to look into senior living and retirement communities but had no idea where to begin. My son was friends with Nick Petiti, one of the owners of AMADA Senior Care, who, together with his wife, Rachel, and Tracy Denton, came to visit me to discuss avail-able senior living options.
Tracy Denton, an AMADA Senior Care associate, became my personal contact to explore the senior life-style options in the Birmingham area, and personally escorted me to several differ-ent and unique communities nearby and was able to point out and explain in great detail the ad-vantages and drawbacks of the several communities we visited and to also introduce me to the representatives of each of these facilities. She was of immense help in enabling me to narrow my search to three particular communities, and was greatly instrumental in helping me make my final determination.
Tracy arranged a lunch meeting with the residential community director and another repre-sentative at Somerby Senior Living Community in Hoover, at which meeting I made the deci-sion that Somerby was the right fit right for me. Tracy then helped me further in negotiating the arrangements for my decision to reside at Somerby, and I moved in in January, 2017. I am totally happy and excited about my choice and am truly grateful to AMADA Senior Care for all the helpful advice, hands-on assistance and personal commitment to my ability to make the appropriate and well-informed decision about my excellent living situation.
I am thoroughly pleased with the knowledge, assistance and professionalism of all the members of AMADA Senior Care, and I would (and have) recommend them to anyone looking for relia-ble and unbiased assistance in finding the ideal senior living community suited to their individ-ual preferences.
Michael A. Newsom
My 91 year old mother, who lives in an independent apartment at a local senior community, fell and broke her hip recently. Once she left rehab, she needed more help than respite care could provide. Since we had never, been through this before, you can imagine our range of emotions. After calling Nick and Rachel, we immediately felt the load had been lifted off our shoulders! They put us at ease and patiently answered our many questions. We then met with Nick and Tracey, the Senior Care consultant. What struck me straightaway was their utmost respect for my mother, genuine concern for her and her care, and knowledge. They even went the extra mile to have my mother's caregivers train with her physical therapist so they would understand her hip precautions! Nick also pointed out that my mother's long term health care policy would help with her costs and directed me to ask the right questions when I spoke with her provider. Rachel and her wonderful team handled the claims paperwork, which made the process so easy for us. After dealing with this long term care provider by myself for my father a few years ago, I cannot emphasize enough how much I appreciate the help. Speaking of help, the caregivers Tracey paired with my mother are literally angels on earth! Their patience, understanding, attentiveness, and quality of care are truly exceptional!! Even when they had to miss a day (which was very rarely), the substitute caregivers were just as wonderful.Tracey alaways came to introduce them to my mother and made sure my mother was comfortable with them. Throughout this entire process, Tracey popped in occasionally to check in with my mother to see if everything was going to her liking. The communication network among the office staff and caregivers with my mother and me has been absolutely amazing! After nearly four months of their compassionate assistance, my mother is now once again living independently in her apartment. It is a bittersweet victory for her because although independence was always her goal, she misses the companionship of the dear caregivers who have become family! We also know they played a huge part in my mother becoming independent again. We can never thank them, the staff, Tracey, Rachel, and Nick for all they have done for us!!! They have been such a blessing and it is a great comfort knowing they are there for us whenever we need them. We, too, would highly recommend Amada Senior Care to everyone!!
I didn't know what to do until I called Amada Senior Care. My brother had moderate dementia and needed help with getting to and from doctor's appointments and general daily activities. Nick and Rachel helped us understand the services their team offers and other resources. We needed immediate help but were unsure about how to pay for it. Nick and Rachel walked us through the possibility of Veteran's benefits for home care. We were very pleased with their knowledge, patience and ability to match our brother with an excellent caregiver. We highly recommend them.
My mom had a long-term care insurance policy, and she was having trouble getting it turned on so she could get care. Nick and Rachel helped us activate it and they handled all the claims paperwork going forward. What I found out very quickly is that a lot of companies SAY they take or deal with long-term care insurance, but they don't have the knowledge, expertise and software to manage claims the way Amada does. Thank you guys for everything!